1. Acceptance

Explain when and how customers accept your service agreement.

2. Accounts and access

Define account responsibilities, authorized users, password security and acceptable use.

3. Subscription and billing

State pricing, renewal, taxes, payment timing, cancellation and refund rules.

4. Service availability

Describe support, maintenance, service limitations and any applicable service levels.

5. Liability and governing law

Add clauses approved by a qualified legal professional for your operating jurisdiction.